An Eye for Detail – Man and Machine
'We have to be absolutely certain that everything works perfectly all the time – from the pharmacy cabinets to the treatment room air-conditioning. We found a service partner that provided a complete package including everything from troubleshooting to maintenance. Every agreement was fulfilled, response times were short and, most importantly, disruptions were kept to an absolute minimum. We achieved this with Smeva thanks to good planning and our specially appointed service staff. They know our cooling equipment inside out, but are also familiar with our house rules and know how to deal with patients and medical staff. They have an eye for detail where it concerns both man and machine – that's what I call the highest level of service possible.'